The privacy of our customers is of utmost importance to UHV Design Ltd. Please read the following policy to understand how we will treat your personal information when you use our site. If this policy changes then we will let you know via our website.
The information we collect
In order to provide you with the best customer service, we collect certain personal information about you. When you register for our website and mailing list, any personalisation is recorded so only relevant information comes to you. When you buy anything via the site, we may need to collect information about you to process the transaction and fulfil your order. This information may include, but is not limited to, details such as your name, your address and other contact details. When you view our site by linking from another web page we may store the name of that web page for purposes of internal administration.
What do we do with your personal information?
UHV Design Ltd uses your personal information to provide you with the best online experience and to provide you with a personalised service to give you details of offers which we think will be of interest to you. If you have chosen to receive them, we will also use your information to provide you with our mail and email alerts letting you stay up-to-date about relevant offers, demonstrations and events. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. We disclose your information to third parties only for the purpose of completing your transaction with us, providing the above services to you and for the purposes of associated administration and obtaining professional advice. We do not sell, rent or trade your personal information to third parties for marketing purposes.
Cookies are small files which are sent to your browser and stored on your computer's hard disc. For more information about cookies, please visit http://www.aboutcookies.org/.
We may use the cookies only for the following purposes:
To administer this website; user features such as the quote basket and login information require that information is stored on your device to improve your experience.
For statistical or survey purposes to improve the website and its services to you
To serve website content and advertisements to you
If you consent, to notify you of product information or events that may be of interest to you.
In the UK we operate and are registered in accordance with applicable data protection legislation:
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
International data transfers
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee (currently fixed at £10.00); and
(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.